Results First, Pay later!
We represent businesses affected by negative reviews on Scam.com, Complaintsboard.com, Yelp.com, PissedConsumer.com and other business review websites. We can often negotiate the removal of content from the internet, based on our pre-existing relationship with the offending website. In cases where we are unable to come to a resolution with the offending site, we help you explore your legal options. We do not simply “bury” or hide complaints through SEO (known in the Reputation Management industry as “burials”), our goal is to erase the negative reviews completely to clean our clients reputation online. If you have negative reviews, and would like to hear what we can do for you, please respond to this email or give us a call.
PLEASE NOTE, we do not own any “complaint websites” where complaints are posted, nor can we personally control people posting complaints. We represent and fight for your rights, in removing defamatory or negative content. Our organization has been in business for over three years and we have helped hundreds of clients protect their business from complaints.
Frequently Asked Questions:
I heard that no one can remove content from sites like scam.com. How can you?
It’s true that scam.com will not work with any business complaint directly with that business. However, having worked with them before, we are able to negotiate the removal of complaints in 90%+ of cases. It depends on the type of complaint.
- What is the process?
Each case is different. How many complaints are there? What types of complaints are they (ie do they allege fraud, or just customer service issues)? What websites are the complaints posted on? Do you know who posted the complaint? All of these questions can affect how we go about solving your problem, and almost every problem has a solution. With some websites we have a previous relationship, and are able to quickly negotiate the removal directly with the site. In other cases, we help you explore your legal options and connect you with our experienced lawyer.
- Guarantees?
In some cases we do have a full guarantee to get the complaint removed, and you will not pay unless we are successful. In other cases, if the legal system needs to be used, we do not have a guarantee, but will provide an overview of your options before you go forward.
- Time frame?
In some cases the complaint can be removed within a week. In other cases it can take months. It depends on the situation.
- Cost?
Costs range from the hundreds of dollars to the thousands, but it depends on the number of complaints and the situation. If the legal system is needed, in many cases it takes our lawyer less than 5-10 hours of work. Again, it depends on the situation, and we will provide you with your options during our free assessment.
- Why do I need you?
Most websites are not willing to talk to businesses directly, and they claim that they will under no circumstance remove content. With some of these websites, we have relationships where they will work with us privately. Internet law and defamation is a unique area outside the skill-set and experience of many law firms, and most lawyers have much higher costs than our lawyer does. Simply said, we have more experience, key relationships, and can likely do this at a lower cost than other competitors or lawyers you would hire.
- Do you get compensation for your clients?
Most of our clients simply want the content removed, as quickly and cost effectively as possible. However, yes, our lawyers do defamation cases and have successfully won defamation cases.
- Does it matter if the complaint is true or false?
Not necessarily.
- Does it matter if I know who did it?
No. We can obtain this information in most cases.
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